ProSupport OnCall 24x7 Category 1

NETGEARÂ’s OnCall 24x7 networking support package is designed for customers who wish to maintain their own network products with remote assistance from NETGEAR technical experts. NETGEAR recommends the OnCall 24x7 offering as the minimum networking support level for customers seeking hardware and software coverage but do not require onsite maintenance support.

The OnCall 24x7 Service Support Package is available with ALL ProSafe™ business-class products, with tiered pricing; please read the categories below and order the correct support package(s) for your ProSafe™ product(s):

Category 1

- All ProSafe™ Unmanaged Switches, All Smart Managed Switches (excluding GS748T)
- All ProSafe™ Wireless Access Points
- All ProSafe™ Firewalls (excluding FVX538)
- SSL312